Information for Patients

Thank you for considering RollerAid™ as part of your rehabilitation effort. We are pleased to be part of your recovery process. There are several turning orthopedic leg scooters available today but no others offer the patented swivel front wheel system of the RollerAid™. Swiveling front wheels offer the smallest turning circle and, in conjunction with RollerAid’s one touch straight system, the ability to go straight at the touch of a button. The RollerAid™ folds way smaller and weighs considerably less than any other turning leg support scooter. We believe that the RollerAid™ will greatly enhance your ability to remain non-weight-bearing during the healing process.

Patient Benefits:

1. Provides a painless alternative to crutches or a walker
2. Swiveling front wheels for easy steering and maneuvering in even the smallest space – no more lifting to turn or multiple forward and back movements to make a tight turn
3. Eliminates tripping or falling associated with crutches
4. Easy rolling caster system means less fatigue and conserved energy
5. Frees up hands
6. Limits muscle atrophy by strengthening proximal muscles in affected leg which helps transition to full weight bearing
7. Improves circulation in affected leg
8. Partially elevates affected leg for less pain and swelling
9. Use as a bench or foot stool during rest
10. Folds in seconds for transport or storage (no need to disassemble)
11. Basket and water bottle holder included free with every unit

Not only does the RollerAid™ take less energy to propel than a walker or crutches, it also provides a stable platform as you move around. Considering these benefits, it may seem surprising to hear that the RollerAid™ strengthens muscles instead of allowing atrophy, that is, wasting away of muscles and bone mass. Muscle atrophy is one of the negative consequences of using crutches, walkers, and wheelchairs. By exercising most or all of the muscles around the knee, hip, and trunk during regular use, recipients benefit from strengthening of those muscles in both the injured and uninjured legs while also ensuring that blood is pumped to the injured leg resulting in improved circulation and reduced swelling.

Comparison of Orthopedic Leg Support Scooters

RollerAid™ exhibits the best combination of features and performance of any turning orthopedic leg support scooter available today. This Orthopedic Leg Support Scooter Comparison Table sets out a detailed comparison between competing turning leg support scooters and it can be easily seen that RollerAid™ is the clear winner!

Suitability Criteria:

For safety reasons the RollerAid™ should only be used by patients that satisfy the following criteria:

1. Must be 12 years or older
2. Weigh less than 350 pounds
3. Be between 4’10” and 6’4” – if you are taller then 6’4” please call us at 800 755 0455 to discuss available options
4. Have reasonable balance
5. Be able to feel foot on floor if suffering from peripheral neuropathy
6. Have reasonable eyesight

Applications:

The RollerAid can be used for most injuries below the knee where the patient needs to remain non-weight-bearing. Typical applications include:

1. Bunionectomies, halux abducto valgus and hammer toe corrections
2. Lower extremity ulcers/wounds (e.g., diabetic sores)
3. Fractures of the foot, ankle, heel, or lower leg
4. Ruptured or strained Achilles tendons
5. Heel spur removal
6. Sprained ankles
7. Gout

The RollerAid™ is also very suitable for below the knee amputees as an alternative to a wheelchair or as a temporary replacement for a prosthetic device during recovery from heat or over-use sores and for those middle of the night bathroom visits where putting on your prosthesis is not practicable.
Above the knee amputees should call Enhanced Mobility Systems (800 755 0455) to discuss options available for their particular requirement.

Insurance Coverage:

Most Private Insurers provide support for the RollerAid™ leg support scooter subject to users having coverage for durable medical equipment. Typical rates are 70-80% after deductibles have been paid.

Medicare has granted an HCPCS code of E0118 for the RollerAid™ (leg scooters with and without wheels) but unfortunately has not yet provided a cost estimate. As a result Medicare generally down codes all leg scooters to the equivalent of a pair of crutches for payment purposes. Secondary (private) insurance, however, generally covers much of the difference.

It s strongly recommended that patients call their insurer and determine likely coverage before committing to rent or buy a RollerAid™ leg support scooter.

L&I/Workers Compensation generally support the use of the RollerAid™. Some L&I staff will encourage the use of the RollerAid™ since it can, in some circumstances, allow for an earlier return to work. After getting a prescription for the RollerAid™ from your physician call your case worker to review getting necessary authorization.

TriCare/TriWest (military) has been extremely supportive of RollerAid™ use. It is vital, however, that you obtain pre-authorization. If you are being treated off-base you will need to have the RollerAid™ signed off by your base physician.

Retail Purchase

You may purchase a RollerAid™ from us for the retail price of $725 or contact one of our extensive range of dealers who would be happy to provide a unit. Simply call us at 800 755 0455 to get the name of the dealer closest to you.

Enhanced Mobility Systems also has a limited number of refurbished rental models available. These units have been refurbished to as new standards using factory spare parts (we are the manufacturer) and carry the same limited warranty you would get with a brand new unit. Prices for refurbished units start at $450.
For the majority of patients it is much more cost effective to rent a unit for the period they must remain non-weight-bearing.

Getting a RollerAid™:

Enhanced Mobility Systems has supplied hundreds of Durable Medical Equipment suppliers (nationwide) with RollerAids that they have available to rent. Please call us at 800 755 0455 for the name of the dealer closest to you.

RollerAid™ Express Delivery

If you cannot find a dealer close to you we can arrange to send you a "RollerAid™ by Express Delivery". Depending upon your location you can have your RollerAid™ in as little as 24 hours.
The whole operation is extremely easy, just follow these simple instructions:

1. Get your physician to write you a prescription that includes:

1. Your name, address, date of birth and contact phone number
2. A diagnosis (including which limb is affected)
3. Applicable ICD9 code(s)
4. The date of need and expected duration of need
5. It should specify the RollerAid and HCPS Code E0118 Durable Medical Equipment - Crutch Substitute.
6. Your physician's name and UPIN.

If you like you can print out a prescription form you can take with you.

2. Get your physician to fax a copy of the prescription to us at 509 924-2214. If you cannot get them to fax it, you will need to fax it yourself or get a photocopy and mail it to us. You will need this if you are going to make a claim against your insurance company or Medicare and we need it in order to support your claim.

3. Call Enhanced Mobility Systems, Inc. at 800-755-0455 to arrange for a delivery. You will need to provide the following information:

1. Confirmation of your name, address, date of birth and contact phone number (so that we can relate it to your prescription)
2. A current MasterCard or Visa card number
3. Details of your billing address
   OR you can send us your details on-line.

Rent a RollerAid™ for $35 a week ($25 for Medicare patients). There is a minimum four week rental. Odd days are charged at $5 per day. The cost of shipping is your responsibility and will vary with your location and method of shipment. Charges start on the day the RollerAid is delivered to you and cease the day you ship it back. Enhanced Mobility Systems does not charge you a deposit and does not charge for time the RollerAid™ spends in transit!

If the RollerAid™ is shipped to you before your surgery, charges will start on the day of your surgery. Physicians generally prefer that patients rest up their injured limb prior to surgery and we like you to practice before you really need the RollerAid. There is no charge for this early delivery – you just need to contact us early enough for us to send you your unit ahead of time.

The shipping documentation will include a statement that shows all the charges in a form that you can submit to your insurer. There will be a second copy for your files. Also enclosed will be a copy of your prescription and timeline for the return of the RollerAid™.

All rentals are subject to Enhanced Mobility Systems’ general terms and conditions.
Please read these carefully before placing your rental order.

We regret that Enhanced Mobility Systems does not process insurance claims but will provide you with a “cheat sheet” tailored to your particular circumstances (much of the information is taken from your prescription) and will provide guidance and support to you when you make your claim. Enhanced Mobility Systems will continue to provide you with support for your claim for as long as you need our help.

When you return the RollerAid™ you will need to pack it into its original container and seal it with the tape we supply. If we have supplied a return label (in the orange envelope that comes with the RollerAid) stick it OVER the original delivery label. Call us at 800-755-0455 three days BEFORE you wish to return the RollerAid™ and we will make all arrangements. FedEx or DHL will come to your address, collect the box and bring it back to us. Nothing could be easier!

If your insurance company requests a letter of medical necessity you can contact your physician or Enhanced Mobility Systems, who will be pleased to make the appropriate arrangements on your behalf.

Enhanced Mobility Systems, Inc. cares for your safety. When you receive the RollerAid™ it will arrive with a Safety Instructions and Operator's Manual. Read them here. Although the scooter is simple and easy to use we ask that you read the manual carefully and then call us at 800-755-0455. We will then talk you through the major set-up, safety and use features and answer any of your questions.

Periodically, a member of the Enhanced Mobility Systems, Inc. staff will call you to see how you are getting on and you will be able to call 800-755-0455 at any time during normal working hours if you need more immediate help.

We look forward to hearing from you.

Patient Sign-up Form

Use this Patient Sign-up Form to send necessary information for RollerAid™ rental or delivery.

Copyright © 2007, Enhanced Mobility Systems, Inc.